Orders sent as gifts will include your gift message. Refunds or replacements will NOT be issued for lost or missing packages. The shipment is under customer ownership after it leaves the NETGEAR warehouse. Customers are responsible for tracking the package and being available to receive the shipment. NETGEAR highly recommends that you use FedEx Delivery Manager or USPS Informed Delivery to track your shipment and receive delivery notifications. Click View next to the order number to see the detailed order status.Hover over the person icon next to the shopping cart icon and select Track Order.Enter your account information and click NETGEAR Sign In.Estimated delivery dates are noted during check out.

Shipping days are Monday through Friday and include processing times. This includes free shipping for all items with no minimum order value required.

Items may be shipped and delivered at different times. You may get more than one tracking number if your order contains more than one item. You will receive a tracking number after your order is processed and ready to ship. Occasionally, during large promotional events and the holidays, more time may be required to validate and ship your order, causing a delay. We strive to ship the complete order for your convenience, but to ensure you get your order on time, the items may be separated. If your order contains more than one item, you may get more than one tracking number.

We do not ship internationally or to US Territories (Caribbean, Puerto Rico, Canada and beyond). PO BOX and APO/FPO can be shipped via USPS Ground only. We ship to most locations within the United States (50 states as well as to Military (APO/FPO) addresses.

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